privacy policy

Effective Date: November 5, 2025
Website: www.gqpromed.com
Company: Kititan Co., Ltd.

Kititan Co., Ltd. (“Kititan,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with applicable data protection laws, including but not limited to the Personal Data Protection Act 2012 (Singapore), Personal Data Protection Act 2010 (Malaysia), and equivalent laws in the Philippines, Vietnam, Japan, Korea, and other jurisdictions, as well as the General Data Protection Regulation (GDPR) where applicable.

1. Collection of Personal Data

We collect personal data directly from you and, where permitted by law, from other sources.
This may occur through:

  • Account creation or subscription on our website, LINE, or marketplaces.
  • Product purchases, service use, or participation in promotions.
  • Communication through phone, email, chat, or social media.
  • Responses to surveys, feedback forms, or marketing activities.
  • Data shared by partners, resellers, or public sources such as social networks or search engines.

2. Types of Personal Data Collected

Depending on your interaction with us, we may collect:

  • Personal identification: Full name, date of birth, nationality, identification number, passport, etc.
  • Contact details: Address, email, phone number, or messaging/social media IDs (e.g., LINE, Facebook, Instagram).
  • Account and transaction data: Username, order history, membership information, purchase records, returns, warranty claims.
  • Payment and financial information: Credit card, bank account, or digital payment details.
  • Technical data: IP address, device ID, cookies, browsing history, and usage analytics.
  • Physical data: Product sizing, body measurements, or fitting details where relevant.
  • Other data: Images, videos, or other personal identifiers related to customer interaction or support.

We will collect and process sensitive personal data (such as health or biometric data) only with your explicit consent or where required by law.

3. Data of Minors

If you are under 20 years old or below the age of legal consent in your country, parental or guardian consent is required. We do not knowingly collect personal information from minors without proper consent.

4. Use of Personal Data

We collect, use, or disclose your data for purposes including:

  • Account registration and management.
  • Product sales, delivery, and after-sales service.
  • Payment processing and transaction verification.
  • Customer communication and support.
  • Product improvement, feedback collection, and research.
  • Marketing, promotions, and loyalty programs.
  • Compliance with legal or regulatory obligations.
  • Internal analytics, fraud prevention, and operational management.

We may also use anonymized or aggregated data for research, product development, or statistical purposes.

5. Disclosure of Personal Data

We may share your personal data with:

  • Internal teams and affiliates for operational and customer service purposes.
  • Service providers and contractors (e.g., logistics, IT, payment gateways, marketing agencies) bound by confidentiality agreements.
  • Business partners involved in co-branded services, campaigns, or distribution.
  • Government authorities or regulators where required by law.
  • Corporate transactions, such as mergers, acquisitions, or transfers, in accordance with applicable data protection laws.

6. International Data Transfers

Your personal data may be transferred to or accessed from servers or affiliates located outside your country (including Singapore, Malaysia, Thailand, Japan, Korea, the Philippines, and other regions).
Where required, we ensure that such transfers comply with applicable data protection laws and that appropriate safeguards (e.g., standard contractual clauses) are in place.

7. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. When data is no longer needed, we will securely delete, anonymize, or destroy it.

8. Rights of Data Subjects

Depending on your jurisdiction, you may have the following rights:

  • Right to access – Request a copy of your data and information on how it is processed.
  • Right to rectification – Request correction of inaccurate or incomplete data.
  • Right to erasure (“Right to be Forgotten”) – Request deletion or anonymization of your personal data.
  • Right to withdraw consent – Withdraw your consent for data processing at any time.
  • Right to object – Object to processing for direct marketing or based on legitimate interests.
  • Right to restrict processing – Request temporary suspension of processing under certain conditions.
  • Right to data portability – Request that your data be provided in a machine-readable format or transferred to another controller.
  • Right to lodge a complaint – File a complaint with your local data protection authority.

Requests can be made to our Data Protection Officer (DPO) using the contact details below. We will respond within 30 days of receiving your request.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.
Cookies help us recognize your preferences, analyze website traffic, and improve site performance.

You can manage or disable cookies in your browser settings. However, some site features may not function properly if cookies are disabled.

10. Advertising and Marketing

We may use your information to improve marketing relevance through analytics tools such as Google Analytics, Meta Pixel, and similar platforms.
We may send newsletters or promotional communications via email or messaging channels. You may opt out anytime by clicking “unsubscribe” or contacting us directly.

We do not sell your personal data to third parties.

11. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or disclosure.
In the event of a data breach, we will notify the relevant data protection authority within 72 hours (where required) and affected individuals without undue delay.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations.
Any updates will be published on www.gqpromed.com with a revised effective date.

13. Contact Information

Kititan Co., Ltd.

363 Rama 4 Road, Rong Muang, Pathumwan, Bangkok 10330


Email: contact@gqpromed.com
Website: www.gqpromed.com

 

If you are located in Singapore, Malaysia, or other jurisdictions, you may also contact your local data protection authority if you believe your rights have been violated.